Frequently asked

Most chronic defects leave a trail in the data: make sheets, pH and temperature logs, lab results and photos. A structured data review plus a guided video walk of the line finds the cause in most cases. When a site visit is needed, we say so in the report.

It depends on the case. Usually batch or make records for good and bad lots, lab results (composition, micro, pH), finished-product specs, process parameters and photos. We send a tailored checklist after the NDA.

Any country. The work runs on your data and video calls, so we support plants worldwide, including Africa, the Middle East, Central Asia and the Turkic states, Europe and the Americas. Calls are held in English or Turkish in your time zone, and reports can be written in the language you need.

Natural cheeses including mozzarella and other pasta filata, cheddar, Gouda and Swiss types, cream cheese, yogurt including strained Greek yogurt and other cultured dairy, plus other fermented and processed foods. Ask if your product is not listed.

A mutual NDA is signed before any data is shared. Files are exchanged in a single shared folder that you control, and we delete our copies at the end of the engagement on request.

Every engagement has a fixed fee, quoted after the intake call and before any work starts. The fee depends on scope and duration, not on the number of calls.

No. We support your team. Food safety and regulatory decisions stay with your PCQI, QA manager and regulatory advisors.

Unfortunately not. Every engagement runs under a mutual NDA, so we do not publish client names, logos or plant-specific results. The same rule applies to you: your plant is never named as a reference. On the first call we can explain how we handled similar cases without identifying anyone.